Helios Web Studio
Last Updated: 28 March 2026
1. Introduction
These Terms of Service (“Terms”) govern the use of services provided by Helios Web Studio (“Company,” “we,” “us,” or “our”), an advertising, marketing, and software service provider based in Nashik, Maharashtra, India.
By engaging our services, you (“Client,” “you,” or “your”) agree to be bound by these Terms.
2. Scope of Services
We provide marketing and advertising services, including but not limited to campaign strategy, ad creation, deployment, and optimization using third-party platforms such as Meta and Google.
We utilize software systems, including AI-driven and large language model (LLM)-based tools, to engage with, qualify, and respond to leads.
Our services are designed to generate interest, inquiries, and pipeline opportunities for Client businesses.
3. Payment Terms
Services are offered on an upfront and/or subscription (retainer) basis.
Setup fees to setup the CRM & AI environment are charged upfront and all setup fees are non-refundable.
Retainer fees are non-refundable once the service period has begun or services have been rendered.
Clients may cancel subscriptions or terminate retainers by providing a minimum of 14 days’ prior written notice.
Any outstanding dues up to the effective date of cancellation must be paid in full.
4. Advertising Spend
Clients are solely responsible for funding advertising spend.
All advertising budgets are collected from the Client and paid directly to third-party platforms.
The Company does not retain, control, or profit from advertising spend.
5. Client Obligations
Clients must provide accurate, complete, and up-to-date business information.
Clients must grant necessary access to relevant platforms, including but not limited to ad accounts, business profiles, and associated tools.
Clients are responsible for reviewing and approving ad creatives and campaign materials in a timely manner.
Delays caused by lack of access, approvals, or incorrect information may impact performance and timelines, for which the Company shall not be held responsible.
6. Service Guarantees and Disclaimers
We guarantee the generation of pipeline opportunities as part of our service.
We do not guarantee closed sales, revenue, or return on investment, as these depend on the Client’s internal processes, sales capabilities, and performance.
We offer a performance commitment of generating a $50,000 pipeline within 45 days.
If this target is not achieved within the specified timeframe, we will continue to provide services at no additional cost until the target is met.
No refunds shall be issued under any circumstances for services rendered.
7. Use of AI and Automated Systems
Our services include the use of AI-driven systems to communicate with and qualify leads.
These systems are continuously monitored and improved to enhance performance and accuracy.
While designed for reliability, automated responses may not always be fully accurate or contextually complete, and ongoing oversight is maintained.
8. Ownership and Intellectual Property
All advertising assets, campaigns, data, and deliverables created specifically for the Client are the property of the Client upon full payment.
The Company retains ownership of all proprietary software, systems, and processes used to deliver services.
Access to software platforms provided as part of the service is granted on a subscription or retainer basis only.
Upon termination or cancellation of services, Clients will lose access to such software systems.
9. Data Handling and Retention
Lead and campaign data generated during the engagement will be exported and provided to the Client.
The Company will retain such data for a maximum period of 90 days after termination.
After this period, data will be permanently deleted unless the Client resumes services within that timeframe.
10. Third-Party Platforms
Services may involve the use of third-party tools and platforms, including advertising networks, CRM systems, payment processors, and AI technologies.
These platforms operate under their own terms and privacy policies.
The Company has no control over and assumes no responsibility for third-party practices.
The Company is not affiliated with any third-party platforms.
11. Prohibited Use
Clients may not use our services for businesses or activities that are illegal or unlawful.
Prohibited industries include, but are not limited to:
12. Termination
Either party may terminate the service agreement with a minimum of 14 days’ prior written notice.
The Company reserves the right to suspend or terminate services in case of breach of these Terms, non-payment, or unlawful activity.
Upon termination, all outstanding payments become immediately due.
13. Limitation of Liability
The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services.
The Company does not provide refunds for services already rendered.
The Client acknowledges that marketing outcomes depend on multiple external factors beyond the Company’s control.
14. Indemnification
Clients agree to indemnify and hold harmless the Company from any claims, damages, or liabilities arising from:
15. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Nashik District, Maharashtra, India.
16. Amendments
The Company reserves the right to modify these Terms at any time.
Continued use of services after changes constitutes acceptance of the revised Terms.
17. Contact Information
For any questions or concerns regarding these Terms, please contact:
Aditya Pandit
Email: aditya@helioswebstudio.com
By engaging with Helios Web Studio, you acknowledge that you have read, understood, and agreed to these Terms of Service.